TSplus Advanced Security
Remote Support

The secure screen sharing and remote control solution

With TSplus Remote Support, you can provide instant remote support to your customers anywhere, anytime. No use of third-party servers as "bridge servers". Only direct point-to-point connection between you and your customer. You have full control of the connection.

A secure, web-based screen sharing and remote control solution designed for today's flexible support teams. Securely connect to remote computers, take control of their mouse, access files and applications, and troubleshoot problems - right when your employees and customers need help the most.

 

Requirements

FOR SUPPORTER Support agents simply log in to their corporate remote support portal. From there, they can generate connection links for end users. Once the user clicks on the link and the, the support agent can see it in the list of users waiting for an agent.

FOR USERS Remote support provides customers with an easy way to be connected to agents who can help them. Once they receive the link from the support agent, the user simply clicks on it and allows the browser plug-in to connect.

FOR BUSINESS TSplus Remote Support is the simple, cost-effective tool you need to maximize your support services and minimize the time your support staff spends traveling from desk to desk or site to site.

▶ More info about TSplus Advanced Security - Remote Support

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